jueves, 28 de abril de 2011

Top 10 Customer Service Software

Don't let your business get caught in the economic downturn.
With customers all over the world now reigning in their budgets, first-rate customer service has never been more crucial to remaining competitive in today's market.
Your competitors are currently investing considerable resources to secure their market share and attract new growth through enhanced customer satisfaction and loyalty.

Can you afford to do the same?
Thankfully, you can with SysAid CSS.
Why SysAid CSS?
Traditional solutions are now proving more costly and resource-heavy than ever to implement and maintain in these current economic times.

SysAid CSS addresses this problem by offering a realistic, fully comprehensive and FREE Customer Service software solution for all. By leveraging the SaaS platform, SysAid CSS is available at minimal time and resource investment to you.

No installation is required - our robust SysAid CSS environment is already pre-configured so that you can be up and running in a matter of minutes. Increased customer satisfaction is just a few clicks away.

Watch SysAid CSS Flash Introduction

Get SysAid CSS for Free Now!

With SysAid CSS, you will be able to:
Enjoy an intuitive, customizable and user-friendly web-based interface
Fully integrate SysAid CSS with your company's website
Use the Customer Self Service Portal and e-mail integration for quick and easy submission of tickets
Reduce your service request volume by automatically turning past queries into Knowledgebase FAQs for customer self-reference
Transform the way your Customer Service desk is organized using our professional Ticket Management System, including automatic priorities, routing, sorting, and archiving capabilities
Receive automatic notifications and alerts, via e-mail and SMS text messages
Build a Relation map of key service items like contracts and services and view significant inter linkages between them
View pre configured reports or design your own professional reports and access immediate Customer Service Desk overviews with our real-time Dashboard
Stay organized and on schedule with a calendar that's completely integrated with the rest of your service desk

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